Privacy Policy | Acumen 62i

1. Introduction

This Privacy Policy (“Policy”) describes how ACUMEN F&B INSIGHTS, S.L. (“Acumen62i”, “A62i”, “we”, “our”, or “us”) collects, uses, processes, stores, shares, and protects information in connection with the Acumen62i platform and related services accessible through www.acumen62i.com and www.a62i.com.

Acumen62i is a business-to-business commercial intelligence and analytics platform intended for professional and organisational use.

This Policy applies to:

visitors to our websites;
users of our Services;
customer representatives;
and individuals interacting with us in a professional or commercial capacity.

By accessing or using the Services, users acknowledge the practices described in this Policy.

2. Information We Collect

Acumen62i may collect and process different categories of information in connection with the Services.

Information provided by users or customers may include:

professional or business contact information;
account and profile information;
organisational information;
preferences and configuration information;
communications with Acumen62i;
operational or business-related information submitted through the Services;
and other information voluntarily provided in connection with use of the Services.

Information collected automatically when users access or interact with the Services may include:

device and browser information;
IP address;
log and session information;
usage and interaction data;
authentication and security-related information;
and related technical information.

Acumen62i may use cookies, session technologies, analytics technologies, and similar tools to operate, secure, analyse, improve, and support the Services.

Acumen62i may also collect limited professional, commercial, or business-related information from publicly available or professional sources, including company websites, professional networking platforms, public business directories, trade events, industry publications, and other publicly available commercial sources.

3. How We Use Information

Acumen62i may use information for purposes including:

providing, operating, maintaining, and improving the Services;
account administration and authentication;
analytics, benchmarking, and product development;
customer support and communications;
operational monitoring and security;
fraud prevention and abuse detection;
business operations and service optimisation;
research, analytics, and aggregated insights;
compliance with legal obligations;
and enforcing agreements, policies, or legal rights.

Acumen62i may also use information to communicate with users and Customers regarding service updates, operational notices, product information, events, marketing communications, and related business communications where permitted by applicable law.

Recipients may opt out of marketing communications at any time.

4. AI-Assisted Processing

Certain functionalities, outputs, analytics, summaries, classifications, retrieval functions, or informational features within the Services may involve automated or AI-assisted processing.

Such processing is intended to support informational, analytical, organisational, or operational functionality within the Services.

Acumen62i does not use Customer Data to train public or generalised artificial intelligence models.

Acumen62i does not provide automated decision-making services intended to replace independent business judgment.

5. Legal Bases for Processing

Where applicable under the General Data Protection Regulation (“GDPR”) or similar laws, Acumen62i processes information based on one or more legal grounds, including:

performance of a contract;
legitimate business interests;
compliance with legal obligations;
protection of legal rights and security;
and consent where required by applicable law.

Legitimate interests may include:

operating and improving the Services;
maintaining security;
analytics and product development;
fraud prevention;
customer communications;
and supporting business operations.

6. Sharing of Information

Acumen62i may share information with:

infrastructure, hosting, analytics, support, communication, authentication, AI, or related service providers;
professional advisors and auditors;
affiliated entities;
service providers assisting operation of the Services;
legal or regulatory authorities where required by law;
and parties involved in mergers, acquisitions, financing transactions, or corporate reorganisations.

Acumen62i does not sell personal information in the ordinary course of business.

7. International Data Transfers

Acumen62i may process or transfer information in countries outside the jurisdiction where users are located.

Where required, Acumen62i implements appropriate safeguards for international transfers, including:

adequacy decisions;
contractual protections;
or other legally recognised transfer mechanisms.

Core infrastructure hosting may be operated within the European Union, including through providers located in Ireland or other EU jurisdictions.

8. Data Retention

Acumen62i retains information for as long as reasonably necessary to:

provide the Services;
fulfil contractual obligations;
maintain security;
resolve disputes;
comply with legal obligations;
and support legitimate business operations.

Following termination or expiration of Services, operational information may be retained for up to ninety (90) days unless longer retention is required by applicable law, necessary for legal, accounting, compliance, fraud prevention, or security purposes, or retained in aggregated, anonymised, or de-identified form.

9. Customer Responsibilities

Customers and users are responsible for ensuring that they have the necessary rights, permissions, notices, and legal basis to submit, provide, or make available information through the Services.

Acumen62i does not intend to collect or process special category or sensitive personal data and requests that users avoid submitting such information unless specifically required and authorised.

10. User Rights

Subject to applicable law, individuals may have rights regarding their information, including rights to:

access;
correction;
deletion;
restriction;
portability;
objection;
and withdrawal of consent where applicable.

Individuals may also have the right to lodge complaints with applicable supervisory authorities.

Requests relating to privacy rights may be submitted to: privacy@acumen62i.com

Acumen62i may request reasonable information necessary to verify identity before processing requests.

11. Cookies & Similar Technologies

Acumen62i may use cookies, analytics technologies, session technologies, and similar tools to:

operate the Services;
authenticate users;
maintain security;
analyse usage;
improve functionality;
personalise user experience;
and support operational and business analytics.

Users may manage browser settings or cookie preferences in accordance with applicable law.

Certain features of the Services may not function properly if cookies or related technologies are disabled.

12. Security

Acumen62i implements technical, organisational, and operational measures designed to protect information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no system or transmission method can be guaranteed completely secure, and Acumen62i does not guarantee absolute security of information or systems.

13. Changes to This Policy

Acumen62i may update this Policy from time to time to reflect operational, legal, technical, or business changes.

The updated version will become effective upon publication unless otherwise stated.

14. Contact Information

ACUMEN F&B INSIGHTS, S.L.
Gran Vía de les Corts Catalanes 630, 08007 Barcelona, Spain
Websites: www.acumen62i.com · www.a62i.com
Privacy contact: privacy@acumen62i.com